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Billions stolen in wage theft from US workers

385 points| wahnfrieden | 2 years ago |theguardian.com

435 comments

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[+] spamizbad|2 years ago|reply
This phenomena is pretty widespread in the service industry and I would venture to say that a significant minority of businesses participate in some version of wage theft.

For example, one of my jobs right out of high school was waiting tables at a local restaurant. If you were opening, the expectation from owners and management was you'd get in early to help open but would wait 15 minutes before service started before clocking in. So on those days you'd do 30-45 minutes of fully unpaid labor. There was well understood that if you complained about this not only would they fire you but they'd call up all their industry buddies and you'd basically be on every other restaurants no-hire list. At the time I was pretty naive and didn't think much of it, just figured that's the way the world worked. Doing the math, because I always made more than the tipped minimum wage, I think it only ended up costing me $7/week in wages - but if I stole $7 out of the till each week for a year in a half I'd be charged with a felony.

[+] MOARDONGZPLZ|2 years ago|reply
I had a manual labor job when I was 16 that my parents wanted me to get to build some character. A night a week or so and one shift on the weekend. The need for labor was dependent on customer demand on a given day and weather and fluctuated greatly. Practice was so show up and wait around in the break room until it was busy enough that you were needed, and then people would be called in order of arrival. So some people would wait around hours to even find out if they might work that day.

I did it a couple times and found it so demoralizing I quit. Later I found out that practice is very illegal.

[+] avgcorrection|2 years ago|reply
> not only would they fire you but they'd call up all their industry buddies and you'd basically be on every other restaurants no-hire list.

So like a much-dreaded union for employers except it’s underhanded and illegal.

[+] Workaccount2|2 years ago|reply
I working in restaurants for years. They purposely go for high school kids because they know they don't know the law, and know that they will think walking out with $50 is awesome, even if they worked 6 hours.
[+] ChrisMarshallNY|2 years ago|reply
Right after I finished tech school, and I was waiting for my first technician job, I worked for a friend's home remodeling contractor company for a few weeks. I was the "helper," so, naturally, I got all the shit work. The wages were minimum wage.

He kept jerking me around, paying fractions of what he owed me, then "forgetting" how much was left, etc. I probably ended up getting about a quarter or what I was owed.

This was a "friend" (note the quotes). I can only imagine what happens with the contractors that hire laborers from the side of the street, in the local hispanic district. Those chaps don't have any recourse (Unless you count the local MS-13 chapter).

I hear a lot of people tell me about the "wait to clock in" gig. Many of them "help themselves" to their employers' assets. I don't condone that, but I also don't condone their getting ripped off.

Large-scale, white-collar employers probably reap billions from stolen wages. My first job was hourly, and I made a lot of money over my standard wages (it was actually an honest employer -defense contractor, so they were audited with a proctoscope).

During my exempt career, I encountered all kinds of nickel-and-dime behavior. Those nickels and dimes add up to new Porsches in the driveways of senior managers.

[+] awo34oaw4u|2 years ago|reply
And in academia. The University of Texas at Austin still owes me $14K in unpaid wages from 2017 where I was never paid for the classes I taught as a grad student. Unfortunately Texas has pathetically weak worker protections and the length of time you have to complain about wage theft is shorter than the length of time it takes the university to set up some payments, so by the time you realize you're not getting paid it's already too late to do anything about it.
[+] madsbuch|2 years ago|reply
A danish labor union is currently suing for this. They have already settles on ~25.000 USD being paid out to one worker who was paid for 37 hours a week but according to his clocking in and out of the building area had worked up to 60 hours per week.

This is exactly one of the key responsibilities for labour unions to manage this interest on behalf of their members.

[+] droopyEyelids|2 years ago|reply
I also experienced wage theft while waiting tables, and also thought 'thats just how it works'

As a server, aside from taking orders and carrying food, we had 'sidework' before and after our shift- stuff like cutting lemons into wedges for water, rolling silverware in napkins, refilling condiments, etc. That all needed to be done before/after clocking in. Additionally, if diners stayed late, our timecards were edited to reflect the hours we 'should have' been working.

And the last thing that bugs me the most, is that we were required to give 10% of our tips to share with the back-of-house employees like bus boys. The manager collected this money directly and there was no accounting or way to see how much of it actually made its way to the other employees. That pisses me off the most because it was so arbitrary and so completely in the control of someone who was already stealing from us.

[+] lupire|2 years ago|reply
The "industry buddies" but seems like a Boogeyman meant to scare people.
[+] CalRobert|2 years ago|reply
Maybe it's every industry. My wife was told she needed to be sitting at her desk ten minutes before clocking in when she worked at Accenture "so the computer could warm up"
[+] alkonaut|2 years ago|reply
An anonymous tip and a few inspections of staff logs and payrolls would make it pretty easy to make this disappear. The problem is that these sort of things (what regulations exist, whether authorities prioritize enforcing them) seems to always be answered with "no, because it's a poor people problem".

It's unfair competition though, so it's really important that this doesn't happen. A restaurant that wants do to the right thing shouldn't have to worry about a few % worse competitiveness on wages because the asshat across the street has his staff work for free.

If something like this earned you a $10k fee the first time and a 5 year ban from running any kind of business in the state if you repeat it, I'm sure it wouldn't be a problem.

[+] dbingham|2 years ago|reply
One of the clearest illustrations of the deeply injust structural power imbalance at the heart of our economic system is wage theft.

If your employer withholds $20 from your paycheck it's a civil violation of contract law. You have to go through an extremely onerous and convoluted process that very likely won't go anywhere.

If, in response, you decide to pay yourself by taking $20 from the till, that's criminal theft. You will be arrested by the police, sent to jail, and charged in the criminal justice system.

[+] crazygringo|2 years ago|reply
To be fair, it also works the other way --

If you withhold $20 from a bill payment, the worst that happens is collections. The company has to go through an extremely onerous and convoluted process that very likely won't go anywhere.

If, in response, a company employee decides to settle the bill themselves by visiting your home and stealing $20 from your wallet, that's criminal theft. They will be arrested by the police, sent to jail, and charged in the criminal justice system.

In the end, the imbalance isn't fundamentally one between employers and employees -- it's the fact that stealing is a very different situation than not paying money owed.

Of course it does benefit employers in the end, since they get to receive work now and pay later. Which makes you wonder why it's never become a thing for workers to receive their daily/weekly/biweekly wages or salary at the start of the period? In which case any wage theft would come from quitting the job before the end of the period.

[+] teeray|2 years ago|reply
Justice delayed is justice denied. There should be an express lane where you collect those wages from social security and employers just get an unavoidable tax bill.
[+] greenie_beans|2 years ago|reply
that's because the state is designed to protect capital and not its citizens. we can use the process of government to change that.
[+] alkonaut|2 years ago|reply
I wonder if there has ever been a case (I'm sure there has) where someone stole say a $20 from the register, because the manager owed them $20. And whether the fact they could prove the manager owed them money made any difference in the theft case.
[+] MOARDONGZPLZ|2 years ago|reply
Not quite true, DOL will go to bat for you and fine the employer and get you paid. Violations of labor law are not simply small claims civil matters. Some employers get large fines.
[+] iforgotpassword|2 years ago|reply
That's because in one case you're stealing from an individual, and in the other from a business. The former group is usually not well organized, uneducated wrt the according laws, and too scared to go against the guy paying them. Their discontent with the establishment is usually unleashed in the most nonsensical ways, like we saw during covid. Anti-maskers/-vaxxers had a disproportionate amount of people from these kind of low-skilled exploited jobs.
[+] Chris2048|2 years ago|reply
That's b/c they are entirely different situations. You can't "pay yourself" taking money from the till, it isn't pay, it's just theft you justify taking from the wages you believe you are owed. You are only owed those wages on the basis of a contract, and that contract won't allow you to take anything from the till.

Theft is "the dishonest appropriation of property belonging to another with the intention to permanently deprive the other of it". Not being paid isn't the same, no matter if you try to equate the two on a numerical basis.

It would be more accurate to call "wage theft" as "labour theft". But then, labour isn't as easily stolen outside a contract. The fact is, if you aren't compensated, you can stop providing labour, and any right to a wage usually has a contract associated that can be taken to court.

Someone stealing from a till can steal potentially unlimited amounts before an employer discovers it, and there may be no record proving what is missing.

It's not great how hard it is to recover unpaid wages, but there's no injustice in theft being criminal in comparison. Also, there are circumstances that contract violations can lead to criminal charges (e.g. fraud), but in general if a valid contract is in places, penalties are not criminal (e.g. monetary).

[+] geodel|2 years ago|reply
Well a simple reason could be probability of person take money and disappearing vs institution/business withhold person's money and disappearing.

To be clear I am not defending it. If anything I was on receiving end of this behavior from a douchebag employer.

[+] darth_avocado|2 years ago|reply
People thinking wage theft only affects lower wage workers, let me tell you how tech companies commit wage theft:

1. Having annual components to wages (RSUs, bonuses), making you work all year and firing you just before they have to pay you.

2. Having no overtime for salaried employees

3. Having employees work extra responsibilities that are not part of the job description by promising promotions and then not giving it to them

[+] wahnfrieden|2 years ago|reply
> A bartender in Orlando, Florida who requested to remain anonymous because they still work in the industry, said they started a new bartending job in May and pushed back when they found out their hourly wage was just a daily rate of $30, despite working eight-hour shifts.

> “I reminded my manager that paying less than minimum wage was illegal, and added a link to a law firm’s page about it. He fired me,” the worker said. “Getting fired for not wanting to be paid below the already insanely low minimum wage after working in the industry for over 20 years was pretty rough.”

> The worker attempted to file a complaint with the US Department of Labor and the Florida attorney general’s office but was told they only prioritize higher wage violations and never heard back after being told someone would follow up.

[+] Clubber|2 years ago|reply
Florida AG has unlimited funds for CYA but not to help the people who most need it. Figures.
[+] elzbardico|2 years ago|reply
The standard civil courts pipeline sucks as a mechanism for labor rights protection. You'll need expedited courts and a speedier process to dissuade this kind of thing. It needs to be as straightforward as child support law.
[+] giantg2|2 years ago|reply
"You'll need expedited courts and a speedier process to dissuade this kind of thing. It needs to be as straightforward as child support law."

All courts are backlogged, many for years. Even "simple" issues can easily take 6+ months.

Child support law isn't that straightforward. It generally isn't even tied to the actual costs to raise the child. It's also rife with abuse for things like unreported income, misusing the money, etc.

[+] zdragnar|2 years ago|reply
My wife took a former employer to small claims court. It was as straight forward as it gets.
[+] jenny91|2 years ago|reply
I actually think this is a great idea (though very hard to implement). We have special courts and systems for different things, it would be a great idea to have courts dedicated to just resolving employer-employee disputes.
[+] wahnfrieden|2 years ago|reply
There's no voting solution to gaining that unfortunately
[+] sixothree|2 years ago|reply
It should be as easy as going to the police.
[+] throwaway_wt|2 years ago|reply
At a previous employer, the employee handbook defined “wage theft” as failure to work the required number of hours as agreed defined in the employee’s contract.

I distinctly remember that the handbook used the term “wage theft” and not “time card theft” or “fraud”.

[+] charles_f|2 years ago|reply
Yeah, I've seen something similar but they were calling it "time theft". Funny enough this company had a reputation for stealing time, so they'd know
[+] andsoitis|2 years ago|reply
> Eventually Martinez and several of his co-workers left after not getting paid for four weeks of work.

If my employer fails to make even a single paycheck I would immediately be looking for another job because the chances are that it isn't that they're looking for free labor, but rather that they have cashflow problems. I am not interested to depend on a sinking ship for my income.

[+] Throwthrowbob|2 years ago|reply
Seeing some other comments about unfair power dynamics: Parking.

Parking lot fines where you are accused of misusing a lot and fined: https://globalnews.ca/news/10217661/bc-man-private-parking-c...

Or being charged a fine when you were never there (due to someone reporting your number): https://globalnews.ca/news/9668618/bc-woman-fights-parking-v...

Or when trying to find another working machine your vehicle was ticketed even after being explained it would be waived (sorry, video): https://globalnews.ca/video/10283604/fort-langley-parking-ti...

[+] rsynnott|2 years ago|reply
So, one thing that surprises me about this article is the lack of mention of the tax authorities. At least in this country, hell hath no fury like a tax authority which thinks it isn't getting all the payroll tax it's entitled to, and it's one of the easier types of evasion for them to go after. Why isn't the IRS chasing these employers?
[+] mihaaly|2 years ago|reply
I believe it is a difficult to avoid byproduct of a competitive society (so basicly all). Contractors/suppliers compete with lower price that need to be balanced some way, employees compete with their willingness to work cheaper or more to have any kind of income at all sometimes. Some do it for greed only, employee and employer alike. I know someone, well paid construction engineer, who was willing to get into a shady situation so both his employee and himself can save on taxes, sharing financial gain of pretending non-employment relationship. This involved payment in bulk for months of work which at a financial downturn ended up in not getting paid - along multitude of exuses and promises - loosing almost 2 years of work worth of money for the engineer and the need to find someone else to work for in a desperate time risking the livelyhood of his family. Meanwhile his previous 'partner' in crime of course fluorished instead of sharing the loss too after the benefits. The engineer had no means to do anything being an accomplice for long, both dependent on the partner's payment but without any small means to put pressure on them. Exposed completely.

It is too easy to be smartass about someone else's life and situation but since individual employees are always more fragile than organizations the best to avoid extreme competition advantages like above and have reserves for situations when an organization stops paying - e.g. being on the brink of collapse - so one can have better position of pressuring by not working until payment arrives in parallel of looking for other possibilities in case the likely eventuality of loosing job comes.

Of course this is what is almost impossible to achive for most, especially for the most vulnerable: there will always someone to take the place of 'troublesome' employees, sometimes for less or offering more. As a product of desperation (in lack of reserves and possibilities but the need of buying food for the family). Shady figures exploit this. Unity against exploitation would help but we rather compete to raise above others.

[+] mrangle|2 years ago|reply
Slaving:

Not paying for work.

Internships: some may be legit, most are slave labor schemes with many being deeply institutionalized in systems such as healthcare and education.

Lower than minimum wage with an expectation that tips will make up the difference (just be done with tipping, pay at least minimum wage, and raise food prices).

Mistreatment

[+] DrNosferatu|2 years ago|reply
Not only in the US, I would say - in general - wage-theft is indeed the actual business model of most outsourcing/"consulting" businesses.

Seek a rent, sweat the asset: more and more business-as-usual today.

[+] mbostleman|2 years ago|reply
The article starts with a scenario from commercial construction in which pay to workers was delayed at times and some ultimately never collected. The commercial construction industry can be a risky environment. I spent some time in this supply chain and the monthly billing to the owner was always a nail biting experience similar to a rocket launch. Is every sub billing for the right amount of labor and materials? Do we have evidence that materials delivered but not installed are on site and secure, or did some of it grow legs over the weekend? How is the owner's liquidity? Are the business drivers that justified the investment (eg. tenants) still a go? Because if not, the financing will pull out.

While the Guardian likes to imply that the first company upstream of the workers is a thief, the reality is far more complex. There might be some dealings that could be called theft but, before you get to those, you'd have to remove all the dealings that involve a risky chain of transactions that failed somewhere along the line.

[+] FpUser|2 years ago|reply
When it is actual theft why the owners/authors of said theft are not charged criminally? Why laws are asymmetric? When Hertz complains about car theft while there is none the renters are getting charged.
[+] Jensson|2 years ago|reply
Refusing to pay your bills is treated the same for private persons, you just don't call that rent theft. Calling being late with a payment theft doesn't make it theft.

I am very happy that I don't get treated like a criminal just because I forgot to pay a bill, I don't see why companies should be treated differently.

[+] vundercind|2 years ago|reply
The answer is in the name of our economic system:

Capital -ism.

We basically put a big flashing sign right out front saying whose interests are the top priority.

[+] PH95VuimJjqBqy|2 years ago|reply
When I was young my parents to my fathers employer to court for wage theft and won.

My mother always meticulously logged when my father clocked in and when he clocked out. All my life she did this.

At one employer they immediately noticed my father wasn't getting paid what he should be. So they let it rack up to a decent amount and took them to court. The judge took the years of time logs as proper documentation.

[+] stcredzero|2 years ago|reply
This has happened to me! In a programming job, no less!

Is this something which could be addressed through the use of a specialized AI assistant?

The biggest barrier to uncompensated workers is the cost of litigation. If the worker could represent themselves effectively, then this would stop.

[+] Ccecil|2 years ago|reply
I know this is not the same thing but there is another form of what I consider wage theft that is totally legal in my state. That is the ability of an employer to pay almost half of minimum wage based on the fact that the employee gets tips. https://www.dol.gov/agencies/whd/state/minimum-wage/tipped

In my state...Idaho...employees can be paid as low as $3.35 (if I am reading that correctly). I know many people local who worked under this law for many years. The town I am in it costs approx 2x the average "renters salary" to afford to live. We currently have constant "now hiring" signs on almost every building. One of the largest employers in the area uses this law to pay their people peanuts. The only ones who can afford to stay in this town are the ones who already had houses before the "doubling" that happened over the last 5 years...and often they are on edge too.

But you know..."Go ruthless capitalism".

[+] HumanReadable|2 years ago|reply
I am generally not very fond of unions, but prevent wage theft is a very important function Unions have historically done very well. If there ever was an argument for unions, better contract enforcement would be it.