[wt__]

As I think I’ve posted previously, they’re one of those companies that have gone to great lengths to made themselves impossible to contact. Try finding a way to get in touch with them. I’ll wait. Except for billing queries, you won’t. Granted, some of the queries will be language questions you might not have the resources to answer, but that’s a consequence of being a language learning site.

Anyway, to me, it’s a big red flag. (For the record I did use Duolingo for over a year as a paid member with a 365 day streak. At which point I stopped.)