[bern4444]

Eh - I like Jira or rather I don't dislike it.

My team has done a lot of work to lean into the tool IE well defined issues, epics, tickets, t shirt sizing for pointing via 1, 3, 5, etc.

There is lots that can be improved for sure.

With this system, my team, in addition to any one else at the company, is able to click into our JIRA board and get a very high level to a very low level understanding of what we are working on.

This allows for very clear reporting structures and ensures our goals are on track with those of the company's. This also makes outcomes more measureable which is exceptionally helpful for reviews.

At the end of the year or halfway through I can go in and say: I worked on these 4 epics that are part of these two Issues which serve company goals A, B, and C. I completed x% of the tickets for each of these epics, led this entire other epic which was completed on time etc etc.

Where we run into issues is when there is a ticket that has to move between boards. The ideal situation is we just move the ticket from board to board as needed but based on the user they may or may not have permissions and have to open a new ticket linking it to the previous one. Not ideal but that's up to us to resolve to make sure the right people have the right permissions.

We ignore all the analytics IE burn down and friends. Those are useless.