The bigger issue is on Apple and iOS, the "regular user" doesn't often interact with individual files outside of the app. Even at my work (US airline), there have been recent restrictions added to the workstations so you can't just plug in a USB thumb drive and transfer some files (honestly a no-brainer). But for many people, much of their experience learning about using computers comes from work. If you don't regularly do it at work, how would they learn how to do it outside of work?
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