[infinitedata]

Apple Employees can certainly access your devices remotely, I have seen it happening with iPhone, I don’t know about Watch.

Nevertheless, this does seem like an anti-Apple campaign.

[fh9302]

That's not true. Apple employees can see a video feed of your screen after you accept their support request (similar to screen sharing over FaceTime), but they can't interact with your phone remotely.

[threeseed]

Can you be more specific about when an Apple employee remotely accessed your iPhone.

It would almost certainly would be illegal.

[trelliscoded]

I’ve had this happen when I called in a support request for some iOS issue I had. Their interface has all the devices on your Apple ID, and they can enable screen sharing on any of them after you accept it via a notification. I have to admit, it must be a lot better for the support experience as opposed to trying to verbally describe what’s going on.

[yreg]

This seems even more hard to believe and requires even more extraordinary evidence.