[zswaff]

Yep, keeping tickets updated is one of the biggest problems with PM today and was part of the genesis for how I got started working on this. We do already have an integration with GitHub that will automatically sync updates, as well as an integration with Slack that helps users turn messages into tasks. The Slack one doesn't really do anything automated though, just helps the two systems talk when you want them to. The vision to connect all workspaces for seamless and automatic updates (like from Zoom calls as you mention) is something we’ve thought about and is quite appealing.

The biggest challenge with that is that every time we make an integration based on feedback or requests we see far less usage out of it than pretty much any other feature in the product. It turns out that people like to suggest tons of integrations but rarely take the time to set them up in practice. We can probably do a better job with that, and with giving more value to users sooner from the integrations.

Big picture, though, your vision totally aligns with ours: minimize (or zero out) the time that ICs need to spend updating stuff while maximizing the info available for PMs etc. in the tool. We plan to do a better and better job with this over time.