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mstudio | 2 years ago

My ATT Phone is in SOS mode. However, ATT's outages status reports:

  > All clear! No outages to report.
  > We didn’t find any outages in your area. Still having issues?
https://www.att.com/outages/

discuss

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Scoundreller|2 years ago

At least they’re in SOS mode. When Rogers in Canada had a total blackout (cellular, home internet, MPLS, corp circuits, their radio stations , everything), phones showed zero bars, but the towers were still powered on and doing some minimum level of handshake so phones didn’t go into SOS mode.

If you tried to make a 9-1-1 call, it would just fail. It wouldn’t fail over to another network because the towers were still powered up but unable to do anything, and Rogers couldn’t power them down because their internal stuff was all down.

Like a day later they said you could remove your SIM card to do a 9-1-1 call. Thanks guys.

Of course, no real info from the provider during the outage. Turns out they did an enterprise-risking upgrade on a Friday morning and nobody at the org seemed to have a “what if this fails plan”. CTO was on vacation and roaming phones were black too and he thought it was just an issue for him.

https://en.m.wikipedia.org/wiki/2022_Rogers_Communications_o...

ezfe|2 years ago

Some people earlier on this morning said they couldn't make 911 calls. I wonder if it was the same issue and perhaps AT&T cut the towers completely pending a fix. Purely speculation.

derbOac|2 years ago

Our land-based internet with a different [large] ISP went out about 18 hours before this stuff with wireless started, and is still going on. We've been getting similar contradictory messaging the whole time, and they seem confused about what's causing it. We got a message a couple of hours ago it had been resolved and then 30 minutes later said it was not.

It could be entirely coincidental and unrelated to the stuff with other networks, but the timing was odd and I have never ever seen anything like this outage from them. I can think of one time it was out for around 2 hours in the last 5 years, and it was with a very specific infrastructural upgrade they knew about.

inferiorhuman|2 years ago

I'm seeing a variety of outages listed there as of 08:30 Pacific, mostly landline. There are a couple wireless outages shown in Sonoma (and listed as impacting Sonoma and Ventura counties). The initial cause is shown as "maintenance activity".

https://imgur.com/a/oXZpEX9

dangus|2 years ago

I’m seeing an outage reported on this page.