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jacob-jackson | 2 years ago

Sorry. We should be more clear about the CC being required to sign up for the free trial.

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reaperman|2 years ago

This goes against the guidelines for "Show HN". You can still post it, but generally it won't qualify for the Show HN moniker. You can review the rules for Show HN here: https://news.ycombinator.com/showhn.html

> Please make it easy for users to try your thing out, ideally without barriers such as signups or emails.

"Without signups or emails" definitely implies without credit card authorization!

jacob-jackson|2 years ago

I didn't realize that. I would have posted without the Show HN tag if I had read that carefully.

vmurthy|2 years ago

I can understand the business imperatives (I am a PM at a start-up :)), but can you please make a decision on actually having the sign up flow work without friction (Think Slack / dropbox etc). You can always iterate and find the right thing to charge for but developers are a demanding bunch especially with tooling!

anigbrowl|2 years ago

How about just not having one? i am often interested to try things but I am not giving out my CC until I've tried it out, FOMO be damned. I don't want the burden of cancellation if I decide it's not for me, I've been burned before by forgetting and paying for a service I didn't want.

jacob-jackson|2 years ago

We think this is the most sustainable option because there is a cost to providing a quality service. We take a small loss on every user who cancels their free trial - more than a typical SaaS because AI models are expensive to serve.