[MoOmer]

Those patches are unlikely to be officially supported, though. I really support this mode of monetization, because community/free users get something, well, free, while others get something more for a bit more. It’s [hopefully] sustainable for the engineers and team behind the product, too!

[mike_d]

So sell support? Seems to work really well for a lot of companies.

[rapsey]

No it does not. It is a garbage business model that killed the vast majority of companies pursuing it. The rest barely make a living.

https://techcrunch.com/2014/02/13/please-dont-tell-me-you-wa...

[daviesliu]

The company may want the product to be difficult to use, so they can sell more support, that's not win-win for both sides.