[liamgriffiths]

This gave me something to think about.

When icons fail to be understood, they can fail hard. I spent a lot of time frustrated with the new gmail design until I changed the icons to text.

[DavidAbrams]

Even then, the Gmail UI sucks badly:

http://farm7.staticflickr.com/6034/6310566055_4a5f5d4a53_b.j...