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bigfont | 2 years ago
From the article:
> In effect, our client is operating from a justice model... pleading their case before a court, [so] the party ultimately found guilty will... change.
> The challenge is that [life] is not a courtroom... the guilty party is usually neither present nor inclined to alter their behavior... [and so] the client will remain helpless.
I sometimes only use the first few steps, and have found them useful when acting as a friend, manager, or colleague.
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