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xatax | 2 years ago

> 0$ to get started, then pay as you go” reads to me: “0$ to get started, and then you can order add-ons and extra features as you need them

I think I disagree with this, but maybe I'm misunderstanding you.

Pay as you go sounds strongly to me that you pay based on your actual usage, not that it's free except for add-ons. A pay as you go phone, for example, does not imply you need to buy a telephony add-on, an SMS add-on, etc.

PAYG phones, however, were always prepaid, so I think I would expect PAYG hosting to be similar. That said, if my site was publicly accessible without my prepayment, I think it would be clear that it works the way it apparently does.

It's potentially misleading, but I don't think it's intentionally dishonest.

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remram|2 years ago

> you pay based on your actual usage

The disagreement is on what "usage" means. I wouldn't assume that "usage" includes things that don't take any action on my part.

If I don't use my phone, for example, I wouldn't get any "usage". A phone pay-as-you-go plan would probably trigger similar outrage if they charged you potentially unlimited amounts for phone calls that hit your voicemail overnight.

Ferret7446|2 years ago

Do you know how web hosting works? You pay for a service so other people can use it. Extending the phone analogy, it is like you set up a public phone that anyone can use, and you pay for every time someone uses it.

jotaen|2 years ago

> It's potentially misleading, but I don't think it's intentionally dishonest.

That’s my interpretation as well.

The usage of the term “add-on” is not clear here in my opinion. On their main pricing page[1], Netlify currently lists “Additional bandwidth” as “Add-on”. To me, that sounds like “I can actively order additional bandwidth in case the included bandwidth isn’t enough.” Not: “Additional bandwidth is automatically allocated and charged for as it happens to occur.”

In addition to that, there is a big bold “$0” at the top of the “Starter” plan.

[1]: https://www.netlify.com/pricing/