[roberttod]

All the awful reviews of united here, and yet it's reviewed as one of the highest rated insurance agencies (for example see https://www.forbes.com/advisor/health-insurance/best-health-...)

Are these reviews completely paid for? What's going on here? Or are all the options awful.

I am in the position to choose our provider at our (small) company, but between Gusto and JustWorks and the majority of our employees being in Texas there was slim to none options except united.

[codingdave]

UHC is great under one circumstance - if you and your family are all relatively healthy, so your coverage needs are just visits to the family doc or maybe an occasional injury. Many people fit that scenario, so may not realize that it can get bad once you start dealing with chronic problems, unusual cases, needing atypical prescriptions, etc.

Basically, it is a product made for the 80%, and the 80% don't realize how badly screwed the 20% are.

[burkaman]

All the options are awful. Obama got in trouble for saying "if you like your plan you can keep it" when promoting the Affordable Care Act, because it wasn't true, but in some sense it was true because I truly cannot imagine any American liking their healthcare plan.

No matter how expensive your plan is, the simplest interactions like changing a birth control prescription or getting new glasses are absolute torture.

[jjulius]

The criteria that your Forbes piece judges UHC on don't seem to be the things that people are complaining about. Seems that the Forbes piece is more of a surface-level judgement than anything.

[SlightlyLeftPad]

Yes