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Kronopath | 2 years ago

In SF, up-front prices have been comparable to Uber’s, except that you don’t have to pay tip, which automatically makes it 15–20% cheaper.

The few times I’ve tried it, the service has been good and its driving was safe. The only downside is that there seems to sometimes be longer wait times.

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bossyTeacher|2 years ago

In europe, you don't pay tips to uber drivers. Surely, if the tip is compulsory, it should be called a service fee

Kronopath|2 years ago

Legally, it’s not compulsory. Socially and culturally, it definitely is. In the US, if you don’t tip 15%, you’re either an asshole, or you’re saying there’s severe issues with the service.

I’m not going justify this culture—I don’t like it either—but that is the way it is.

renewiltord|2 years ago

I don't tip on Lyft. 5 stars. 800 rides.

I don't tip on Uber. 4.89 rating. 700 rides.

I have friends who tip and tbh when I don't get a ride, they don't get a ride and when they get a ride, I get a ride. So obviously the tipping means nothing.

Occasionally I might tip, but only if I got something out of it. And it's rare. I think I might have tipped on 10 out of the 1500 rides.

noitpmeder|2 years ago

I'd only tip a uber/rideshare driver if the experience was above and beyond... I do not expect this kind of service from every driver, nor do I expect them to try to provide it every time.

It should be a reward for exceptional service, not a default assumption for average (or so help me, sub average) service.

pkaye|2 years ago

Uber didn't originally have tips but the US Uber drivers wanted tips and pushed to implement it.

whimsicalism|2 years ago

it's not compulsory and culture is different in US