[alihaghani]

We provide a compelling alternative to those considering building vs. buying in this space but there's nothing more customizable than building your own solution.

Right now, we provide the following customization levers: custom vocabulary (configurable from Settings → Account) and custom prompts (via insights you can define in workflows). We're also working on adding more control over the verbosity of the notes.

If you're looking to have full control over the outcomes generated, I would also suggest building your solution if the building/maintenance costs make sense. We're focused on providing an out-of-the-box solution that works really well with minimal setup (with customizations available for power users) and providing value beyond just summarization with search, workflow automation, and collaboration features (i.e. sharing, commenting) for teams.

If you do decide to try out Circleback, I'd love to get your thoughts as someone who's very well-informed about this space!