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lewisl9029 | 2 years ago

This is the only real problem I have with how they handled the situation. But it's a big problem.

Whether or not these folks on free plans are ever going to convert to paid, they trusted PlanetScale to serve as a critical building block for their project/business. I think the least they could do is ease the transition by offering them a reasonable amount of time to offboard.

I personally would never trust critical infra to a company that has ever abruptly terminated a product offering with only 1 month notice.

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osser|2 years ago

The mental model that you get critical infra for free is wrong.

selestify|2 years ago

How many months is to be expected by industry standards?

pm90|2 years ago

Come on. Its a free offering. As the saying goes, you get what you pay for!