[kemiller2002]

What really disappoints me is the lack of creativity in generating revenue by providing the customer value. It's a sad state when a technology company can only do "Look what this other industry did; we should do it too!" It's obviously a pathetic sad ploy by someone who isn't good enough at reading their market demographic to come up with something better.

I put this in the same category as Wendy's attempting "surge" pricing to make more money during busy times. I really can't imagine wanting to pay extra for a basic hamburger that the drugged out employees can't seem to get right even on the best of days. Make something better, and I'll pay more.