[danielschonfeld]

Every time the topic gets of healthcare comes up I always wonder how many doctors have tried themselves to interact with their own clinic (has to be their own)

Trying to do simple things like:

- Setting or getting an appointment.

- Calling to sort out their office’s coding error that resulted in me getting an erroneous bill

- Trying to get access to their portal or getting results for tests transferred in a realiable manner to another doctor’s office.

I truly think that they would be mortified beyond words and wouldn’t believe their name is on the sign up front.

[freeAgent]

Trust me, they are all aware of this. The problem is that, for the majority of doctors now, they do not own or control their clinics. They are either: 1)employees of the health system or 2)partners or employees of a provider's group that essentially contracts with the system to provide doctors. The doctors themselves have no real control over how their clinics operate outside of contractual negotiations.

[avgDev]

The doctors are just cogs in a machine. The problem is that if your compensation is $200k-$1000k why would really want to tackle the issue.

Specialists make so much money they can hire a personal assistants to handle all the annoying things.

I know several pharmacists, one is highly intelligent and she is the only one who wants to get out of the field because healthcare in the US is toxic and profit driven.

[anon-sre-srm]

That's the problem. The doctors should form employee owned co-ops and be sure profiteering administrators and suits aren't the ones running things.

[ttymck]

The problem is that they do not care, and they are not incentivized to care.

[SkyPuncher]

My wife is a doctor. They all know the problems, but there's often either not the incentive or time to fix it. The system they work in doesn't care to fix it.

[NegativeK]

> I truly think that they would be mortified beyond words

My primary knows and gives me tips for navigating the administration of their own (as in, they own it) practice. I guarantee they hear quite a bit of griping and moaning from patients about phone tree and waiting room delays.

Retaining good admin staff in my area is very difficult, but doctors aren't going to close their practices because of it.