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Why are most sofas so bad?

783 points| jtsnow | 2 years ago |dwell.com | reply

739 comments

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[+] btbuildem|2 years ago|reply
Twenty some years ago I used to work at a business that made and delivered sofas. They've got showrooms in key large cities in North America, fancy schmancy top end stuff.

The factory was a real place; the frames were made of solid wood and plywood, there was a sewing floor and even one (incredibly kooky) person whose sole job was to stuff the pillows. This guy was in a little room full of feathers all day, and they'd follow him around to the cantina and bathroom like a cartoon character.. but I digress.

My job there for a while was to make the sofa legs -- that was a sixteen step process, and they didn't even trust me to glue the boards together, just to do the cuts and shape the pieces. Sand and stain and wax and polish, yes sir!

They had a dedicated delivery crew, and what the article mentions about packaging is true -- things would be blanketed and wrapped up just the right way, then tetris-ed onto the truck. Sitting shotgun on that truck and hauling sofas up stairs and through various spaces was what I did after making the legs got too boring.

These sofas sold for $3000 ~ $4000 and up, and that was at the break of the millennium. I think the cheapest chair they had was around $2000. I should really swing by the showroom and see how much these are now -- and whether they're still made like they used to be.

[+] hammock|2 years ago|reply
You can still get made in the USA sofas with real hardwood, not rubber wood, which is fine, or worse, soft pine or particleboard or OSB) North Carolina was and is the center of solid wood furniture), and they still cost several to many thousands of dollars, and they will still last 100+ years with a couple reupholsterings or so, but most furniture comes from Asia now and is sold for 10x less, and is not worth reupholstering, and you will be lucky if it lasts 10 years.

The was a great company an old colleague of mine started called Interior Define that sourced custom furniture from China for a BluDot price but much higher quality, but they did not survive the pandemic and have since been sold in bankruptcy to a company that has reduced the quality to par

[+] rlonstein|2 years ago|reply
When I was in grad school I accidentally wandered into the workshop for Montauk (https://montauksofa.com/collections/sofa/montauk/) with my girlfriend. They were very polite and I took their card. A few years later when I had some money, and my girlfriend was my wife, I still had the card and we bought one. More than twenty years since we still have it and it's just starting to get to where some of the cushions need the down stuffing refreshed. Quality.
[+] m463|2 years ago|reply
I think the problem I've noticed is - the furniture that is built to last very frequently fails the partner test - "that looks like old fart stuff".

Same sort of issue with cool remote controls. For example, la-z-boy has pretty good controls - remotes have better designs, have lots of adjustments, and motors seem to move faster. And they too fail the partner test - "that looks like old fart stuff"

I kind of like some stressless recliners.

oh, there is one class of furniture that has a lot of control - the massage chairs. Except they seem to be furniture you want to hide from everyone, they fail the "normal human being" test.

maybe I need to know pointers to other furniture/designs?

[+] gexla|2 years ago|reply
Please give us an update on how stuffed pillow guy is doing these days.
[+] bradley13|2 years ago|reply
This. We paid $10k for two sofas. Leather-covered, solid quality. That was more than 20 years ago. They look a bit weathered now, from kids and pets, but they are holding up fine.

Pay for quality. It saves you money in the long run.

[+] karim79|2 years ago|reply
> things would be blanketed and wrapped up just the right way, then tetris-ed onto the truck.

*tetris-ed and Sokoban-ed onto the truck

(Sorry, couldn't help myself)

[+] stephenhuey|2 years ago|reply
Been putting off commenting for over 24 hours and this is still on the front page! I can confirm there are quality furniture makers here in the USA, though they can be hard to find.

A decade ago, I shopped for the first time at the most famous furniture store in this part of Texas: Gallery Furniture. Growing up anywhere within an hour or two of Houston in the 80s, Mattress Mack was more recognizable to a kid like me than any news anchor or any other television personality. Before the 80s was over, I'd probably seen him hop in the air hundreds of times with a fistful of dollars, talking about how Gallery Furniture will save you money, and he's still going strong today. He even toured big city and small town schools warning kids about drugs. Anyway, I had gotten by for years on hand-me-downs and IKEA furniture, but it was time to replace something ratty, and I walked in there with a vague impression that it might be more pricey than other stores. They told me it was all made in America (some places up north like Indiana?) and when I was asking about cheaper sofas that a guy over 6 feet tall could comfortably nap on, they pointed me to one they said was made locally in the Houston area. It was very long and had a very simple design and had firm foam that wouldn't sag (something I had asked for), and they let me have it for $500, and it felt like much better quality than a lot of the prettier stuff in other furniture stores.

A couple years later when I got married, we were looking for a nicer sofa, and I figured out that the local furniture maker that Gallery Furniture had been selling was called Living Designs Furniture and had a factory in the East End:

https://www.livingdesignsfurniture.com

Their factory's showroom was very bare, but it was full of pieces, including a colorful chair in the shape of a stiletto shoe! We found an elegantly shaped light gray sofa long enough for me to sleep on, and again with high quality foam, and they built one with some slight customizations we wanted for $1,081 total. Unreal, because we have a white sofa from IKEA that isn't much less, but the quality is on another level!

I'd really like to see a resurgence of products like this in the USA. I've heard of some custom sofas costing several thousand, but somehow this local company is managing to sell at a lower price point. 18 years ago, a buddy of mine was living in Charleston, South Carolina. He had talked to a local high end furniture maker about doing a 3-year apprenticeship to learn how to make fine furniture, but in the end he knew he'd make very little per year in wages (he estimated $35,000 or so). Instead he pursued another dream and went to Napa Valley for a one-year course at the only open-wheel racing mechanic school in the country and ended up working on an Indy Car team for a dozen years. Hopefully more guys like him can find the furniture maker route feasible in the future if American consumers can escape the throwaway mindset. The average household doesn't need expensive Amish Craftsman offerings. A lot of people could afford this local furniture maker we have available, but I understand it could be a risky business venture to try to compete with the stuff shipped over the ocean.

[+] iknowstuff|2 years ago|reply
I was hoping this stream of consciousness was going somewhere
[+] angry_moose|2 years ago|reply
I've posted about our ~$2000 West Elm sofa that disintegrated within 2 years in a similar previous thread: https://news.ycombinator.com/item?id=37393399

The whole thing is just stapled together OSB.

I ripped the dust cover off and added 3 new frame stretchers made from 2x8 construction lumber (and tied other loose joints back together) and its done pretty well since then: https://imgur.com/a/bqlLgW3 (wish I'd gotten a few more pictures, but I was tired by this point). Just shocking how terrible the construction is.

[+] al_borland|2 years ago|reply
When I moved to an area for work I wasn’t planning to live long-term I ended up buying the cheapest sofa in the store. I think it was around $270. After a prolonged illness I grew more and more displeased with it, to the point that I went and bought a better one after I was better. I bought from a place that advertised the inside of the sofa more than the outside. It was all about the build quality and how long it would last. Ended up coming out to around $3k if I remember correctly, but it has a lifetime warranty on everything but the cushions, and even the cushions after 6-7 years of daily use are just now only starting to get to the point of feeling like they are beginning to break in.

Quality can still be found, it just can’t be assumed. I think that’s the case for far too many things these days.

[+] scoofy|2 years ago|reply
I've been wanting to buy nice furniture for a very long time... unfortunately the housing crisis has prevented my from ever having a sense of permanence. If I had known I'd live in my last place for nearly a decade I would have purchased nice things, but as it stands, until I have a mortgage of my own, I refuse to spend good money on something I may need to replace next year.
[+] dylan604|2 years ago|reply
Quality ain't cheap, and cheap ain't quality.

In furniture, you definitely get what you pay for...or not. I've found anything <$300 is going to be nothing but fake materials like manufactured woods (if not even just veneer covered cardboard) and horrible cushion/fabric.

Anything decent doesn't really start until ~$1k, and anything in the $3k range you mentioned starts to become heirloom quality. As with anything, these are YMMV, but serves as a fast basis for my experience

[+] makeitdouble|2 years ago|reply
We had an ikea klippan for around 10 years, and had to give it up when moving.

During these 10 years I haven't sat on any sofa, be in office lobbies, hotels, showrooms, friends' home that made me feel like it could be a significant upgrade upon my 400 USD sofa.

Sure that might not be usual, and I actually wouldn't recommend any other Ikea sofa in general (many were crappy when we were choosing ours). But price and marketting ("made in XXXX") is still only one factor in the wether the product will be any good.

[+] oa8wj435o8a23u|2 years ago|reply
I've purchased two sofas, one for $1200 from a trendy company and I returned it the day after it was delivered. And then one for $3500 from Design Within Reach that is absolutely terrific and built to outlast me. I'm not advertising for that store, I'm just agreeing that quality is still available but it was never inexpensive. Mentally I compare furniture to the quality of stuff my parents and grandparents had, and I remember that the couch my parents bought in the 90s cost $2000 then.
[+] generic92034|2 years ago|reply
On the other hand I bought the current sofa some 20 years ago for about 600 Euro and it is still performing like day one. Probably a design failure. ;)
[+] tptacek|2 years ago|reply
This article echoes something I've learned since we moved into a larger house this past summer: don't buy new furniture.†

We bought very nice leather couches a few years back (we have dogs, leather is the only option) and paid dearly for them. And they're great. (We looked carefully at the construction details before buying.)

This summer, we had some rooms we cared a lot about and others we just needed to fill in some blanks in, and we camped Facebook Marketplace looking for stuff. Pretty soon, even the living room was getting stuff we found on Facebook, at comparable levels of quality to our old "new" furniture, and at pennies on the dollar. People are simply always getting rid of good stuff, and there isn't a meaningful secondary market for it; they're just thrilled you're getting it out of their house and getting a couple bucks in the process.

I submit that you would end up with a better-furnished room faster, more easily, and at a fraction of the cost of high-end furniture retailers simply with Facebook Marketplace and TaskRabbit (for near-instant delivery).

Leastways, not if you live in a major North American metro.

[+] arp242|2 years ago|reply
Few years ago I moved to another country and had to get rid of everything I had minus ~25kg.

It's bloody hard to get rid of a lot of stuff. I had a great leather sofa, about 15-20 years old (inherited from my grandparents) still in great condition, but I couldn't get rid of it at any price and none of the charity shops took it because it was missing some fire hazard label (sigh...). Same with almost everything: I sold my 2-year old £1,200 mattress for £50 (and I had to practically beg to guy to take it, because it would have been a complete shame to chuck it). Washing machine, fridge, all the "little stuff" (cutlery, books, DVDs, what-have-you). I ended up putting a lot outside "free stuff" and that got rid of a lot.

Actually the only things I managed to sell was an IKEA sleeping sofa and an IKEA dinner table set.

That said, since then I found that actually finding good stuff isn't always easy.

[+] tonyarkles|2 years ago|reply
> People are simply always getting rid of good stuff

I suppose there’s an interesting survivorship thing going on here. A poorly-built couch probably won’t even last 10 years. And if it does, somehow, you’ll know as soon as you sit on it if it’s about to turn into dust based on the squeaking and general instability. If it still feels solid and you don’t sink into it so deep that you can’t stand up again there’s a decent chance it’ll last another 10 years.

[+] _xerces_|2 years ago|reply
Are you not worried about bedbugs buying furniture off Facebook?
[+] anon-sre-srm|2 years ago|reply
Learned this 30 years ago. Durable quality goods are generally best bought used, but furniture requires close inspection to avoid pests.

Custom Macy's extra long couch from ~2000 is the best thing ever. You sink into it and it holds up. Bought used-new for $1k when a friend paid $4k but was delivered 2 by mistake.

[+] KptMarchewa|2 years ago|reply
>(we have dogs, leather is the only option)

Interesting, with cats it's exactly the opposite.

[+] jbluepolarbear|2 years ago|reply
Buying preowned furniture can save a lot of money. I bought a 4 piece sectional couch, in great condition, for $600. The set originally cost $4500.
[+] zac23or|2 years ago|reply
Everything is bad these days, not just the sofas. 1. The new switches I bought broke before the old ones, which are over 20 years old. 2. LED bulbs last less than incandescent bulbs, even with a 20-year warranty. 3. The new cell phone's screen breaks very easily, it's not like the old Nokia's.

And nowadays something expensive is no longer guaranteed to last.

This is why I value old things so much:

I have an old chair to work with, it's not a good chair, but it's better than anything new. I did a restoration instead of buying a new one because the new one might not last long.

I have a 10 year old car, I'm scared to buy a new one with the bizarre stories about new 3 cylinder engines breaking (throwaway engines?)

I try to use old things as much as possible. I stopped using an old Android when SSL stopped working. It's not a matter of lack of money, it's a lack of confidence in new things.

The last brand that I gave some value to was Sansumg. My last cell phone... THEY FORGOT to add a piece to fix the flat cable for the on/off button. And twice the on/off button stopped working, and twice I sent it to technical assistance. The third time I opened the phone and repaired the button myself. My two Sansumg TVs break a few days after the warranty ends.

My sofa broke in less than two years.

[+] abraxas|2 years ago|reply
On the electronics front I'd beg to differ. Apple has raised the quality bar on electronics by a mile in the last couple of decades. The gadgetry I remember from the eighties and nineties was very cheaply made with plastics that warped or cracked (or both) and cheap switches made of molded plastic and a ballpen spring. Casette player gears were mostly made of that white plastic that always wore down with not much usage. I went through many "high end" walkmans that did not last more than a couple of years each.

It's all too easy to see the past through rose tinted glasses. Also remember that the "built to last" stuff from the past is often an example of survivorship bias.

[+] onlyrealcuzzo|2 years ago|reply
I think when they try to hedonically adjust for inflation - they do a terrible job.

The quality of everything is trash. And if you want something that has the type of quality you used to get 30 years ago - you're going to pay close to 4-10x as much.

Everyone is selling trash for cheap. We live in a mall of garbage.

[+] matheusmoreira|2 years ago|reply
The worst part of it for me is how I can't really trust anything. Cheap, expensive, brand, generic, it doesn't matter, I can't trust it. I feel like I can only trust stuff I've made myself. If only I had infinite time to learn how to make everything.
[+] jiveturkey|2 years ago|reply
The LED bulbs are a particular travesty. At least they are better than how we polluted everything with CF bulbs.

Only buy CRI 95+ (99 if you can find them). Not because of the color rendering quality (although that is a great benefit), but because they will tend to have appropriately derated other parts of the circuit, which are the elements that fail. They can do this for that product because at the more upmarket price, they can afford the additional 0.02 in COGS.

As to Nokia phones, well yeah. I understand there is a real market for them now, since they found they are very effective black box flight recorders.

[+] mmcnl|2 years ago|reply
My experience is completely the opposite.

Nokia phones weren't as durable as you remember. A Nokia phone would hardy last 2 years with limited use, either the battery or power connector would die quickly. iPhones get way more usage than Nokias and they easily last 3 years.

Also I've literally never had a LED bulb die on me.

[+] katbyte|2 years ago|reply
I think there are still quality products out there, but they are rare and expensive and you have to spend forever researching to figure out which products are :/

still are as so many see to be purchased and then running the ground for short term profits

[+] SergeAx|2 years ago|reply
I recently switched from my 5.5 yrs old Xiaomi Mi 8 to Google Pixel 8. The new phone is 20% more expensive (inflation adjusted!) and at almost all metrics a bit worse than the old one. The only thing better is a camera (and I suspect it is because of the software, not the hardware). There are other departments where Pixel is better (CPU, wireless charging, newer OS version, eSIM support), but I don't use it.
[+] itsoktocry|2 years ago|reply
>Everything is bad these days, not just the sofas.

When these conversations happens, I always wonder why people want some of these items to last forever.

Are you going to stick with that 10 year old plasma TV? Great. I want new tech, and this stuff moves fast. Furniture is a bit different, but my parents had all kinds of good, long-lasting stuff that no one wants because it's out of style.

[+] rsynnott|2 years ago|reply
I hear this a lot, but my fairly inexpensive IKEA sofa is about eight years old with no problems at all so far.

EDIT: Actually, in general I've found that my IKEA furniture has done pretty well (basically everything in the house is IKEA) with the sole exception of a "Lack" coffee table, whose surface is kinda disintegrating after 8 years (I think it's basically made of cardboard with a veneer...). The name should perhaps have been a warning.

[+] secretsatan|2 years ago|reply
The article goes on about the quality of manufacturing, which is very fair, but something that bugs me, and it seems to apply to cheap sofas as well as very expensive ones.

Why are so many of them just plain uncomfortable? I'm looking for one I want right now, and I have to go around a furniture shop and try each out and I reckon, maybe 1/4 of them are suitable for a place you might enjoy sitting in.

The high end furniture shops seem to be the worst, i've seen 4 figure sofas that are the most uncomfortable thing I ever tried. Champions of form over function.

My last favourite sofa was around 2500 I guess, lasted 10 years, was excellently comfortable, but was unfortunately the wrong shape for my new place, I have not found anything anywhere near as good as that one.

It may be my height, much furniture seems a little off to me, and it is hard in general for me to find things I'm happy with.

[+] jonah|2 years ago|reply
I just spent about $700 having new cushions made for a 50+ year old Danish Teak sofa that I inherited from my grandparents. The original cushions were long gone, but the wooden frame was still in great condition.

I sourced high-quality foam and wool upholstery fabric from Maharam and took those to one of the best upholsterers/furniture restorers in Los Angeles. They did a wonderful job and now I have a super-comfortable couch with many good childhood memories, that should last me another 25 years before I need to replace the cushions again.

Point being, get a classic old piece and restore it. It will last a lifetime.

[+] bluedino|2 years ago|reply
In the Midwest, the "better" option is to buy furniture from "The Amish".

Parents bought a living room set, it was double what a similar set would be at the local furniture superstore, but the fabric/cushions were a new level of terrible. Basically fell apart in two years.

It's a great place to find wooden tables, beds, dressers, but it's all heavy (as you'd expect) and hard to move.

If I was buying a sofa today I would get something from Stressless.

[+] justinlloyd|2 years ago|reply
Last time I bought a couch, a new one, it set me back $6,000. It took me the better part of eight months to find it. Solid wood. Proper joinery. Thick padding. Pig skin leather. We kept it for 20 years before giving it to some friends who had it reupholstered where I expect it will last another 20 years.

I used to have some expensive, but ultimately crap, book cases. Book cases are not designed by people who own a lot of books. 36" to 48" spans of fast growth pine will stretch and bow within a year or two. I designed my own book case. I went to a furniture making store. We went back and forth a few times. The biggest sticking point that took four attempts for the furniture maker to understand was where to put the fixed shelf. It does not go in the middle because that wastes space. We made it out of pine. 7' 8" tall, so that when standing it up, it will clear an 8ft ceiling in modern American homes. 22" wide shelves so they cannot flex. Fixed shelf to counteract gravity. Made specifically to carry paperback novels and similarly sized books. "Sand it three times, prime it, sand it, prime it, sand it, paint it, sand it, paint it, no I don't care that a single book case will cost $200." I bought 24 of them. Many hundreds of lineal feet of book cases. We still have them 24 years later and they are as good as new. And the paint job, because it is two layers of prime and two layers of paint, on a mirror surface, looks like you just took the item from the showroom floor.

I have a plywood bookcase I made to store cooking books. The cheapest plywood you can imagine from the big box store. But because of the structural design, 15 years later it still holds up without any bowing or flexing.

Modern furniture is absolute junk. Even the "good stuff."

[+] patwolf|2 years ago|reply
About 10 years ago I went shopping at Furnitureland South, mentioned in the article. The selection was a bit overwhelming, but we picked out a solid wood bedroom set from a manufacturer in Canada. It's held up great, as has my kids' IKEA bedroom furniture.

I've purchased couches from West Elm, Restoration Hardware, and a few other well-known places, and they've all been disappointing. From now on I'll stick to Furnitureland and IKEA, but I don't know if I have the energy to go couch shopping at Furnitureland.

[+] sanderjd|2 years ago|reply
Ok, but I have no clue - either before or after reading this article - how to go about finding furniture that isn't junk. Truly, I can't figure it out. I've been to every furniture store in town and tried to figure it out via the internet, to no avail. For somebody who prefers to spend more money less often on actually good things that last a long time, but has neither the time nor inclination to be a hobbyist vintage store frequenter, what is one to do?
[+] illiac786|2 years ago|reply
The cookie popup of this site is some dark design to behold, I have to say. You need to disable every single "goal" one by one - once you have figured out this is the least worst option. You can otherwise disable the 1400 partners one by one.

This is completely illegal in Europe and I think it's illegal to serve this UI to an EU IP, even for non-EU websites.

Anyway, who cares, it's almost funny what lengths they go to to get you to accept cookies.

[+] the_af|2 years ago|reply
This article seems to make it an American (US) thing, but I can assure you the sofas here in Argentina are mostly shit. If you look under the hood, they are every bit as crap or worse than described in TFA.

It's not "cheap imports" either, I don't think sofas here are imported. They are made to order in my country. They are just garbage.

I'm talking about midrange and even higher priced sofas. If you see the armature, it's mostly crap wood with "lots of staples" as mentioned. And a fancy cover, of course.

[+] linsomniac|2 years ago|reply
Around 5 years ago I tore down my sectional sofa to the sticks and completely rebuilt it. This was around 5 years old at the time, and was a cheap sectional (at most $600, possibly less, I don't recall), my wife convinced me to go cheap because "the kids will destroy anything we get".

I will agree with the upholstery person in this article: it's not going to be worth it to pay someone to do it. I ended up reupholstering ours for around $500, but that's because I did all the labor myself. An amazing amount of work.

It was made with a lot of OSB, some of the most curved pine I've ever seen, and lots and lots of staples.

I fixed the frame by adding a variety of supports and glue and screws. The frame went from being barely sufficient to quite solid. I doubled the webbing and springs, and completely rebuilt the cushions. To an extent I used the existing fabric as the patterns for the new fabric, except: my wife wanted the cushions to have piping (that was a huge effort), and originally it had the back cushions built in and stuffed with polyfill, but I wanted to make them removable so I had to redesign the back and custom design the cushions.

The biggest mistakes I made were the foam I used for the cushions was way too firm. If I were to redo it I would do something like a 3 layer: firm, medium, maybe latex or low density memory foam. I'd also probably have used a leather considering all the effort I put in, largely to keep the cats at bay.

The real down side is that we're thinking of getting rid of it because it's really too big for our space, and unless I redo the cushions it's way too firm to use without additional pillows. But, despite all the work I put into it, I'd be willing to bet that we could't sell it, and probably couldn't give it away (selling furniture on craigslist is so frustrating).

End result: https://photos.app.goo.gl/Q8DMxQU7L9AggCBDA Starting reassembly: https://photos.app.goo.gl/rQRJfmYmSLew3rSN8

[+] Decabytes|2 years ago|reply
I got a Lovesac Sactional after using a couch for years that was a handme down of a handmedown. I like it but it was not cheap (~4.5k). The modular nature fits our lifestyle so I'm willing to pay the premium. Having had to move a couch multiple times, I'm looking forward to just being able to break this one up into sections and take it out the door.

They've got an ingenious model from a profit perspective as well. Since you can't charge subscriptions for stuff like that, they can sell you pieces of a Sactional and then you can get more pieces as the space you live in gets bigger or your life style changes. They also sell additional covers so if you get bored of the previous ones, you can change the color without getting a new couch (though it is not easy to get them on and off).

My advice, wait until it's on sale. They regularly go for sale from 15-20%. If you aren't fussy about the type, Costco usually has them too.

[+] anon291|2 years ago|reply
The highest quality furniture can be found in antique stores or estate sales. Perhaps it's just me but my default has always been to buy old things with the idea that, if they've lasted this long, they'll probably last longer. I've always felt it was lower risk. But please don't all rush to buy old things; because I like the low prices too.
[+] fy20|2 years ago|reply
The part about springs is interesting because all the sofas I've owned in the past decade have used foam, and I don't miss springs... When they are new maybe it's ok, but over time they wear out and the sofa becomes really noisy and uncomfortable as they aren't even. The same thing with mattresses, I'm never buying a sprung mattress again.
[+] o11c|2 years ago|reply
Despite the article mentioning other things, it seems like at least half the problem can be avoided by never buying furniture online.