[slinkypinky]

Couple questions:

1. Where does the name come from?

2. I’ve seen a lot of startups with the business model of serving other startups. These remind me a lot of derivatives in the stock market in terms of the “risk” of their business model, and there have been instances of companies having to pivot when the economy goes down (i.e. Brex)… Do you have a contingency plan for this?

[refrigerator]

1. It comes from the concept of 'causal inference' in statistics[1] — when we started out, we though the product would go in a much technical/statistical direction, but we were very wrong about that But 'causal' as a word is still relevant to modelling, etc.

2. Fair question haha. While a majority of our customers are startups/tech cos, a bunch of our customers are also non-tech small businesses (e.g. small agencies/consulting firms in various niches). Interestingly, we found that after the economy went down 18 months ago there seemed to be more demand for Causal from smaller companies (startups + regular SMBs) — our guess is that staying on top of finances is important when things are tough, and less important when there's tonnes of cash flying around!

[1]: https://en.wikipedia.org/wiki/Causal_inference

[slinkypinky]

Interesting, thanks. I’m pretty familiar with causal inference, so I’m curious — what direction did you think the product would head in?