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zeemonkee | 13 years ago

All good points - from a foreigner's perspective in either country.

I think the key here is not web/non-web but the government in question having an intelligent, joined-up registration system.

In the case of Finland, once I'd registered with the tax office my address and other details should have been registered in the system. KELA would be notified - along with all my income details - and the magistrate and police would have up-to-date records. Done, one visit to one office.

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mseebach|13 years ago

You can also spend too much time optimising a relatively rare use case. Each of those steps require that you fill out a form and mail it off. The exception is registering for an NI number where you actually have to book and show up for an interview. That's it. You'll be prompted to do each when necessary, there's no benefit/penalty for doing each too early/too late.

zeemonkee|13 years ago

In contrast to Finland, where each of the cases above require me turning up in person. Had I just needed to mail off a form, it wouldn't be so much an issue.