[salamander014]

> punish the grumpy ones in favor of the people-pleasers, that this crap happens

This isn’t exclusive to technology, but I see this all the time at my large organization. As a grump, I have to pick which shitstorm to care about and spend my time chipping away at, which ends up being really draining.

To help with this, we began focusing a team of great folks with shared values, leaning in on modern operations/SRE best practices.

We started to have some real success with SDLC for our operations workflows.

That’s when management changed our teams direction. Good times.