The roughest thing that Ballad has done is take the brand new NICU from Holston Valley in Kingsport that was opened in 2016 [1], shut it down and move it 30-45 minutes further away to Johnson City in 2019 [2]. Granted we know drive times are further up here, and helicopters are faster, but that could be precious minutes for a NICU baby.[1] https://www.timesnews.net/living/wellness/holston-valley-unv...
[2] https://www.balladhealth.org/saving-lives/nicu-updates
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