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khalilravanna | 1 year ago

Similar experience.

- Rented Model Y. Show up and no Model Y. “We got a 3”. I’m driving to Vermont with snow but no choice now. “Ok sounds great.”

- Have to stop every couple hours to charge.

- Multiple times the GPS plotted us a route which would have battery hit 0% before arriving to charger. Nerve wracking.

- Most of the full speed charging stations had lines and if we did the slow speed ones our entire weekend trip would be spent charging.

- Regenerative braking is cool till you’re going down hill in snow with all season tires. Then it’s a great way to lock up and slide. Thankfully I’m not a noob. (Also not that I expected winter tires from a rental, even in Boston, but cmon Hertz.)

My biggest takeaway is that if where we stayed had a charger for overnight charging it would have been fine. Without that it was undeniably worse than renting a gas car. We basically had to plan our days around the rental which is a bit insane. I don’t doubt that having one to whip around local with a charger at home would rule but for anything more than short drives I don’t think a rental electric makes sense.

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aftbit|1 year ago

>Rented Model Y. Show up and no Model Y.

I don't understand how this isn't considered fraud. If you try to cancel your trip, they want to charge a crazy fee, but if they don't have the car that you reserved, sorry maybe we can offer you another one. Rental car companies need a good lashing from a government regulator.

ilikepi|1 year ago

Generally you don't rent a specific model, you rent a "So-and-so or similar". And undoubtedly the rental agreement specifically gives them permission to make substitutions. It's unlikely this scenario has not been fully mitigated by corporate legal and risk management.

threeseed|1 year ago

As Jerry Seinfeld once said:

They know how to take the reservation. They just don't know how to hold the reservation.

FourHand451|1 year ago

It's been a while since I've rented, but I assume this is covered in the agreement when you make a booking. I'd guess their butts are covered from the fraud perspective. Maybe misleading advertisement though?

alkonaut|1 year ago

> with snow

Isn’t the 3 and Y mostly equivalent, one just slightly larger? There is big difference in clearance, 2/4wd or anything else that would make them different in a cold climate drive? Or am I missing something?