[xzel]

Beautifully put. Many metrics suffer from the glass half full vs half empty, perspective! They're just numbers at the end of the day. The important part is how you let them inform you. It is so easy to have the number goes up === good mentality, but many metrics hide the subjective and or collective truth. People need to take metrics in aggregate. Not everything is a race, not every number is important and many metrics are poor indicators for what you really want to measure.