[stdgy]

The point I'm trying to make is that this thing we're calling a 'VUI' is shit. There's no reason speech has to be this boring one dimensional thing. It's like the people that designed these things have never had a real conversation in their lives. When you're speaking with another person, or multiple other people, you're constantly exchanging cues that allow the other person to understand and re-calibrate what they're saying. These are verbal sounds, non-verbal sounds and physical movements. A crinkle of the forehead, a shake of the head, an uttered 'aaaaah' or a quiet verbal affirmation in support of what's being stated. It's not a single uni-directional stream of information, it's a multi-directional stream coming from multiple multi-modal sources at the same time.

None of these basic realities are accounted for in current technology. Instead we have these dumb robot voices reading us results from a preprocessed script that it thinks answers our question. No wonder the monkey part of our brain immediately picks up on the fact that this whole facade isn't just a lie, but an excruciating lie. It's excruciating because it's immediately obvious that there's nothing else 'there' to interact with. Even when speaking to another person over the phone, there's a huge amount of nuance you can pick up on. Are they happy? Are they sad? Are they frazzled? Are they in a rush? Are they relaxed? And you automatically calibrate your responses and what you say in the conversation based on all of these perfectly obvious things. Normal humans automatically calibrate what they say, how they sound, what they suggest based on these cues. It works really well!

There's no reason voice stuff has to suck. It has worked pretty great for humans for thousands of years. We're evolutionarily tuned to it. It's just that all the technology we've created around it totally sucks and people are delusional if they think it's anywhere near prime time.