[envoked]

I worked on Turbotax as a co-op back in 2009/10 so things have definitely changed but two things stood out to me. First, there were two “peaks” one around January 19th (when the first wave of W2s goes out) and one around April 15th.

Second, was around the migration from desktop to online. At the time, TurboTax was one of the earliest tax prep products that had a cloud offering. It had done so in a somewhat interesting way. In order to maintain parity between the tax calculations and segregate tax data, they were running an instance of the desktop software for each web user server side. It would then use a Java process to convert the desktop UI to HTML (somewhat IE specific) and output it back to the user. It was very inefficient from the resource side but it made me appreciate how nimble this large company was in adapting to new mediums.

[etrautmann]

And nimble in lobbying to continue fleecing the American public

[JohnBooty]

Oh.

My.

God.