[faluzure]

Every once in a while I try to become an Amazon seller through FBA. I sell quality goods without a huge markup.

My latest attempt resulted in 1/3 of the goods being returned because they could be sourced cheaper elsewhere (eg AliExpress) after they were tested, or they were swapped by the buyer with defective goods purchase elsewhere returned (they had heavy wear). In the case where the goods were still functional, the packaging was damaged and I had to pay for the returns.

My conclusion is that amazons liberal return policies only allow something to be sold profitably at a 2-3x markup. Hence everything being garbage.

I won’t attempt it again.

[sickofparadox]

Where do you sell your goods then?

[devoutsalsa]

As a consumer I love liberal return policies, as I can buy something I’m not sure about to try it out. When I was in Colombia, but avoided buying some AirPods because I couldn’t try them on, and once purchased I could not return them. When I buy shoes online , I’ll buy maybe 7 pairs, find the best fit, and return rest.

As a vendor, I can’t imagine dealing with a high percentage of returns. I don’t know what the solution is.

[myaccount80]

how do you feel about the resource waste of such return policies? Shipping all these items to then return most of them is an insane amount of waste. And sometimes returned items cannot be resold so they are thrown away. Imo there should be clear limits on returns

[mattmanser]

The solution is pricing it in.

Like stores that sold physical goods had to price in things like staff or shoplifting or business rates.