It’s a brutal reality of laying off displaced workers to free up cash to invest in tech: bank tellers for ATMs; DBAs for RDS; factory workers for robots.
This fails when the hype doesn’t meet reality - shift back to cashiers from self-service checkouts as an example.
I think we’ll see something similar in AI where many companies will have over rotated and will end up rehiring sales, marketing and other roles that we thought AI could replace.
Except in this case it is like laying off the factory workers at the robot factory before the robots are built. Investing in AI still means investing in tech people to work on AI, but that's who just got laid off...
One might be inclined to think that it is a freeing up of dead weight accumulated during the COVID hiring spree, but we also know of industry-recognized people deemed very talented, who should be prime candidates for AI investment, that were let go, so...
Unrelated to ai, but I once had a so bad experience with self service checkout in one of the major supermarkets in Italy, I wrote an email to their customer service detailing all the bad things I could think of that they could improve. Worst thing is they behave in different ways whether you're on the checkouts on the left or on the right side of the wall. Many friends told me it was too much writing an email, but many had same frustrating experiences as me
It's slavery economics all over again. The geopolitics will shift to controlling select consumer markets and the best geography for keeping production and logistics costs low since globally there will be overproduction and underconsumption. Mercantilism in other words.
This is not investment, this is human divestment. These orgs are betting they can deploy AI to replace humans.
In some cases, they'll probably have false positives: they were already bloated, and the missing staff were just doing the mythical man month.
In other cases, they'll probably claw back hiring as AI turns out to be a force multiplier but the force is at some orthogonal angle to the human labor that's most valuable, eg, mediocre programmer gets unstuck quicker, but still writes buggy code.
In further cases, they just fucked themselves by chilling their staff and sassling managers with the most desperate and mediocre employees. Eg, no one is available to debug the now more efficiently produced but still buggy code.
Odds of any of these orgs successfully streamlining work flow is low because ultimately, these layoffs are inline with trying to raise shareholder value when money is no longer cheap so you can't just go buyout competitors or novel business plays. AI is just a rationale to paper over jack Welches legacy.
The money for stock repurchase is profit, which the stockholders prefer to get, rather than be used to fund employees that may not earn more profit (or at least not quickly enough).
FrankWilhoit|1 year ago
jnathsf|1 year ago
This fails when the hype doesn’t meet reality - shift back to cashiers from self-service checkouts as an example.
I think we’ll see something similar in AI where many companies will have over rotated and will end up rehiring sales, marketing and other roles that we thought AI could replace.
randomdata|1 year ago
Except in this case it is like laying off the factory workers at the robot factory before the robots are built. Investing in AI still means investing in tech people to work on AI, but that's who just got laid off...
One might be inclined to think that it is a freeing up of dead weight accumulated during the COVID hiring spree, but we also know of industry-recognized people deemed very talented, who should be prime candidates for AI investment, that were let go, so...
amarcheschi|1 year ago
nine_zeros|1 year ago
allen_berg|1 year ago
cyanydeez|1 year ago
In some cases, they'll probably have false positives: they were already bloated, and the missing staff were just doing the mythical man month.
In other cases, they'll probably claw back hiring as AI turns out to be a force multiplier but the force is at some orthogonal angle to the human labor that's most valuable, eg, mediocre programmer gets unstuck quicker, but still writes buggy code.
In further cases, they just fucked themselves by chilling their staff and sassling managers with the most desperate and mediocre employees. Eg, no one is available to debug the now more efficiently produced but still buggy code.
Odds of any of these orgs successfully streamlining work flow is low because ultimately, these layoffs are inline with trying to raise shareholder value when money is no longer cheap so you can't just go buyout competitors or novel business plays. AI is just a rationale to paper over jack Welches legacy.
musicale|1 year ago
"I'm sure you understand that sacrifices must be made in order to prop up our stock price."
Bring on the next stock repurchase that could have paid those employees' salaries for the next 20 years.
chii|1 year ago