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jnathsf | 1 year ago

It’s a brutal reality of laying off displaced workers to free up cash to invest in tech: bank tellers for ATMs; DBAs for RDS; factory workers for robots.

This fails when the hype doesn’t meet reality - shift back to cashiers from self-service checkouts as an example.

I think we’ll see something similar in AI where many companies will have over rotated and will end up rehiring sales, marketing and other roles that we thought AI could replace.

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randomdata|1 year ago

> factory workers for robots.

Except in this case it is like laying off the factory workers at the robot factory before the robots are built. Investing in AI still means investing in tech people to work on AI, but that's who just got laid off...

One might be inclined to think that it is a freeing up of dead weight accumulated during the COVID hiring spree, but we also know of industry-recognized people deemed very talented, who should be prime candidates for AI investment, that were let go, so...

ohthatsnotright|1 year ago

You'd think for all the lip-service given to how employees are their most valuable resource they would at least consider re-training. Some developers (myself included) have zero interest in LLM-hype train and would gladly take a severance package, but others would certainly want to up-skill and they already know the culture and company. Seems much cheaper than fire/hire.

floor2|1 year ago

Eh, the "tech people" who've been laid off range everything from graphic designers to project managers to marketing, sales, HR etc, almost none of whom have any skill overlap with the engineers, mathematicians and scientists building AI.

There are a small number of CS-degree holding software engineers or statistical expert data scientists who can pivot into AI with a fairly direct application of their existing education and experience, but the vast majority of people who were laid off from "tech companies" do not have that background.

amarcheschi|1 year ago

Unrelated to ai, but I once had a so bad experience with self service checkout in one of the major supermarkets in Italy, I wrote an email to their customer service detailing all the bad things I could think of that they could improve. Worst thing is they behave in different ways whether you're on the checkouts on the left or on the right side of the wall. Many friends told me it was too much writing an email, but many had same frustrating experiences as me

TheTxT|1 year ago

Did anything come out of that?