I think that holds true for all good hardware companies, I can't think of a single one that couples it with good software? I suppose some people would argue Apple (I don't agree, love the hardware though) and the further you stray from computers and 'big tech' the worse it gets.
I have a lovely Marantz AVR that has a mediocre onboard menu/settings system (for a start, this is a 4k receiver, maybe we could get the graphics in 1920x1080 at least? The Sony I had for a decade or so prior was the same, just stepped down in both expectation and reality according to age) and a mobile app apparently by a first year intern. Correction, about 5 mobile apps, read the tables in the descriptions for which one you need for your model number, they're all called approximately the same thing. It's one of very few in my 'so bad I just gave up and uninstalled it' category - I even have and use one from some AGIXH type 'brand' thermometer that's fixed to a bizarre resolution/ratio, needs a pull to refresh every time you open it, and refuses to remember that you want your degrees centigrade; just for some perspective on what I'll put up with.
I don’t know why, but hardware companies tend to treat software (and software development in general) as something second-tier, as something they don’t need even to bother about. As the result you can have masterpiece hardware paired with awful software.
OJFord|1 year ago
I have a lovely Marantz AVR that has a mediocre onboard menu/settings system (for a start, this is a 4k receiver, maybe we could get the graphics in 1920x1080 at least? The Sony I had for a decade or so prior was the same, just stepped down in both expectation and reality according to age) and a mobile app apparently by a first year intern. Correction, about 5 mobile apps, read the tables in the descriptions for which one you need for your model number, they're all called approximately the same thing. It's one of very few in my 'so bad I just gave up and uninstalled it' category - I even have and use one from some AGIXH type 'brand' thermometer that's fixed to a bizarre resolution/ratio, needs a pull to refresh every time you open it, and refuses to remember that you want your degrees centigrade; just for some perspective on what I'll put up with.
nokeya|1 year ago