Billing is automated. What support? S3 doesn't care whether it serves a PB of Epic traffic or from thousands of small customers, it's all automated. There is no actually reasonable explanation for the service being 10-100 times more expensive than greed.
Cards get declined. Support tickets get created. Customers die and you have to hold all their stuff open for 90 days while trying to reach them, without a chance of getting paid.
You might not be stupid, but there are people who look _just like you_ who will email support over a six cent billing issue which turns out to be correct anyway - but just burned a couple hours of support people’s time.
andersa|1 year ago
tnmom|1 year ago
You might not be stupid, but there are people who look _just like you_ who will email support over a six cent billing issue which turns out to be correct anyway - but just burned a couple hours of support people’s time.
Epic probably doesn’t do stuff like that.