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ggariepy | 1 year ago

I switched from Gmail to Proton last December ('23). So far it has worked okay, but there are some complaints.

First, the Android app is simply not as good as Gmail's. It doesn't allow a read message/delete it/move to the next message. This interrupts my workflow as I deal with large amounts of mail.

Second, I'm frequently running ProtonMail via web on two separate PCs. The two seem to get out of sync. If I bulk delete emails from my inbox on one machine, the other machine sometimes doesn't reflect this. Sometimes the emails reappear on the machine I used to delete them.

There have also been edge cases where I have lost an email I was composing on the PC under circumstances I've had a hard time narrowing down. When it happens it's incredibly frustrating, and there are no remnants saved as a draft. I wish I could tell you how to reproduce it for certain. It is usually happening in a dual-machines running scenario.

All in all the solution overall lacks the polish that Gmail has. I wish it wasn't so.

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protonmail|1 year ago

Hi! Thank you for your feedback. Regarding the Android app, we've recently rewritten it from scratch and the rewritten version is now available in beta to all of our users (just join the beta via Google Play Store). Once it's out of beta (which should happen in the coming weeks), we'll start adding new features to it.

Regarding the web app on multiple desktop devices, we recommend that you contact us at: https://proton.me/support/troubleshooting?product=mail and our support team will look into it.