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gelstudios | 1 year ago
This snippet highlights the focus on UX (beyond the look and feel!), and as creators I think many of us can relate to (and maybe remind others...) how great products require deliberate care in design AND implentation.
> The user interface received particular scrutiny. Hawkins set firm limits that any slow operation be reworked instead of showing a busy indicator, and explicit error messages should be avoided. Graffiti was a given because handwriting had to work, as no physical keyboard would have fit at the time. Mindful of how unusual such a device would be to many users, Ed Colligan declared that Touchdown should “delight the customer,” and developer Rob Haitani established a design theory he grandly christened the “Zen of Palm"
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