[blueappconfig]

Colleague: "Hello!"

Me: "Hello!"

Colleague: "Do you have time?"

Me: "Okay"

User is calling

sigh - Picks up

Me: "Hello?"

Colleague: "wait i need to get my headset"

Me: "Okay..."

Colleague: "Do you know about **"

Me: "Hmm, sort of but i need to look into it. i will get back to you"

spend 20 minutes figuring it out

Me writing in chat: "Okay think i know the answer now: **"

Colleague: "You dont need to look into it. Its working now."