[taylorfinley]

I had a pair of $100 Anker ANC headphones physically break on me but didn't have the box to return them in, and the Ankers were out of stock. For some reason Walmart's returns department's solution was for me to find a different headset with the exact same price to swap. The only matching set was a Razer Barracuda X, and oh boy were they terrible. I have never hated a consumer product so much in my entire life.

These ANC headphones didn't support Bluetooth at all, while other models with the same name did. In 2024, for $100, a wireless headset that only functions with the included dongle?! I made peace with it and got used to swapping the dongle to each device I use. Because of the poor dongle design it couldn't fit in my phone without removing the phone's case, so I listened to podcasts with my case off. Within the first two days the dongle just completely stopped working. Complete garbage. Not only that but the audio quality was horrible, the microphone sounded like a rotary phone, they were huge and bulky and hot to wear. When I contacted support asking for a new dongle they emailed me back the same template six times from three different representatives as if I hadn't answered all of their questions each time, and they wanted me to send the entire headset back to get a replacement.

I left the experience thinking "Wow, this garbage company must hate their customers." Even after all that, I didn't realize they hated their customers enough to install bitcoin miners on their mouse drivers or to sell them fake N95 masks. The punishment here doesn't even come close to justice, if anyone got sick the executives in charge of bringing those masks to market should be held criminally liable.