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narism | 1 year ago

Realpage put many roadblocks in the way of customers using prices not provided by the system. A couple:

Rent overrides required written business justifications, would often trigger follow ups to the agent attempting the override and then their management to dissuade them, and eventually might be refused in the end.

Realpage monitored compliance of customers using their provided prices and those who didn’t meet a certain level would be kicked off the platform.

Pages 17-22 here: https://oag.dc.gov/sites/default/files/2023-11/DC%20OAG%20Re...

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Aunche|1 year ago

Thank you for finding the relevant allegations. They certainly do sound more damning, though that's to be excepted if you take the prosecution at face value.

This part jumps out:

> the landlord’s regional manager

Why would the owner of a property have a regional manager? That makes it sound like they're deliberately conflating local property managers with actual landlords. I suppose if the actual landlords are passive REIT investors, then there's still a possibility of actual collusion.