[nelsondev]

This idea also applies to software sales.

e.g. A bloated, overly complicated, CMS is easier to sell to a company as a solution than a sleeker, cleaner solution.

“If you can’t dazzle them with brilliance, baffle them with bullshit”

[masklinn]

Clients will actively seek it out.

My boss used to try and make clients understand they could do minor adaptations of their workflows, and adapt a few labels of the product and they’d be done and productive in a few days, and they’d requests weeks of system customisation instead.

[ervine]

Yep - seems clients have a knack for asking for the most complicated way of doing things.

Frustrating as a developer that is already slammed, but good for the business overall. But how many times have we all built extremely complex features that never ever get used.

[mindwok]

The enterprise buying process is geared to achieve consensus and reduce the risk of purchasing the wrong thing. As a result, dozens of groups get invited to participate and all throw their requirements into the ring. Vendors then do contortions to try and sell to these customer, and you end up with software that tries to be everything to everyone.