Given the quote is referring to what they've done "for years and years and years [...] in our product groups" outside of the OpenAI arrangement, the fact that a large number their of products have come to make some use of AI models without much fanfare (search, spell-check, spam filtering, voice dictation, language translation, recommendation systems, ...) is not inherently due to the more recent LLM shoehorning. Machine learning is just the best choice for a good number of tasks.
I'm not talking about LLMs in particular. I guess this is a company wide mandate to grow knowledge of how to do this stuff well, I mean that makes sense. But in the trenches (aka hells-ahole) that means a lot of bad bad stuff is being relied on and it generates calcification of business segments and kafkaesque anti-patterns for the uninitiated. This doesn't only apply to "AI" its a generic feature of shoe-hornings. The problem with the shoe-horn is that its politically costly to resist even if it makes good business sense to resist at the micro level.
Ukv|1 year ago
peteradio|1 year ago