[sanarothe]

I learned that the car rental desks in a certain airport are split up with the 'good ones' on one side and Hertz, Dollar and friends on the other side.

One fateful evening I land for a work trip and the whole lobby is a zoo with probably 100-150 people waiting in lines, milling about, trying to figure out travel plans because the cars we all reserved with the 'wrong side' rental places had all been rented out to other people.

The companies on the other side had no cars either but at least promised that if I had reserved a car with them, it would actually be reserved for me. So that's where I go every time now

[kthejoker2]

Jerry : I don't understand. Do you have my reservation?

Rental Car Agent : We have your reservation, we just ran out of cars.

Jerry : But the reservation keeps the car here. That's why you have the reservation.

Rental Car Agent : I think I know why we have reservations.

Jerry : I don't think you do. You see, you know how to take the reservation, you just don't know how to hold the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them.

[ccleve]

Which companies are the "good" ones?

[toomuchtodo]

Enterprise and National have always been top notch, I will die on this hill.