[dmw_ng]

I prefer your version: Barr replies to a tweet before gatecrashing the next S3 planning session. "A customer is hurting, folks!". The call immediately falls silent with only occasional gasps heard from stunned engineers, and the gentle weeping of a PM. I wonder if Amazon offers free therapy following an incident like this

[pdimitar]

Not billing you because a script kiddie ran a script on your S3 bucket is a good start of a therapy, I'd say. :)