[warpech]

I find the experience of Airbnb user hostile. The last time I checked, the app pushed irrelevant search results on me with no option of turning that off. Now they give advice on UX? The advice might be sound, but it comes from an authority in marketing, not UX

[diego_sandoval]

The other day I was with my girlfriend trying to book a listing in Airbnb.

She couldn't add her phone number to her account, because her phone number was already registered in an old (2013) account of hers that she didn't remember existed, and she didn't remember the credentials.

Once she found a way to log into the old account, she was unable to remove her phone number from it without adding in a new number. We had to add my phone number to her old account so that we could use her number in her current account. We couldn't add a 'fake' number because it requires SMS verification.

So, I guess I will not be able to add my phone number to Airbnb if I ever want to use it.

I suppose they do it like this so that phone numbers can be used as username, but they end up pushing this kind of problem onto their users. We were in a hurry and it really was not the appropiate moment for Airbnb to act stupid.

[jakub_g]

Everyone enforces phone numbers everywhere now due to spammers and scammers and other assholes. We can't have nice things.

[onion2k]

Airbnb has some of dark patterns that I guess are pushed by the product team and the engineers accept, and that's infuriating as a user, but as an engineer I still have a lot of respect for the Airbnb team's open source work in frontend web tech. They really do know what they're doing and there's a ton to learn from them. You can do that while choosing not to use the company's products.

[warpech]

You are right. I edited my comment to remove the negative sentiment towards the advice itself. I also admire the craftsmanship there. Still, the dark patterns are just increasingly unbearable. Same can be said about many market leaders in other categories.

[whoopdedo]

One of the side-effects of text scaling is content will be pushed further down the page. So if you place promoted content on top as most do, the normal content will fall below the fold. That "small" ad then becomes the only thing the user sees.

[kevin_thibedeau]

They don't actually use their namesake eslint rules.