[squirtle24]

I know someone who works at Apple QA. A lot of it is done by wholly unqualified contractors who blindly check off test cases as passed. Sad to say it, but most of these contractors aren't very bright and have zero experience or training, let alone interest in doing a good job; strange why apple continues to work with the sourcing firm.

[saagarjha]

I’ve worked with (as in, directly on their team) some of Apple’s QA when I was an intern. They were quite bright and dedicated people. It’s just that their job truly sucks and the rest of the company doesn’t value them. When I was there their daily task was to run the same runbook of basic actions from 8 AM to the afternoon. It used to be to the end of the day, actually, until someone wrote up a Python script for them to save several hours on some of the checks. I had a chat with the actual engineers writing the code they were testing, vaguely pointing towards “hey I heard about CI and automated tests, wouldn’t this make things a lot better?” and he just point-blank rejected it. QA was there to test the code he wrote. There was zero self-reflection on how he could improve or that this process sucked. My impression is that a lot of Apple has a similar mindset which they are slowly working to change.

[mikalauskas]

"until someone wrote up a Python script for them ” Doesn't seem like a very bright QA team if someone had to write for them some python script