[ezrast]

I'd call that reading poorly-supported enough to be incorrect. The report establishes that waypoint names are changed somewhat frequently for reasons that are largely left to mystery, but can include "a basketball player I like died." Additionally, "This is on fire right now" suggests some relevant context beyond "a single reporter sent us a nosy email." So while it may technically be true that the email preceded the name change in the chain of causality, its framing as the principal cause appears to be a narrative built of incomplete information. The linked NYT article also mentions pushback from pilots.