[shaan7]

Yep that is exactly the feeling which prevents me from buying Apple products for private use. I have no motivation of paying a premium if the manufacturer is going to make things more difficult for me. I want to make my experience easier, not harder, when I pay more.

In contrast, I had no problem buying a Steam Deck the moment it came out (even though I had never bought gaming hardware before) because I had confidence that the customer experience is going to be better.

[cqqxo4zV46cp]

You are falsely equating repairability with customer experience as a whole.

[throwaway48476]

In an imperfect world where things break repair is a part of customer experience.