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tarikjn | 1 year ago

Since this is the topic, I'm going to post my own recent experience with Google/Youtube: (also with the hope that a good soul can assist/give pointers)

I have a YT channel with a short-feature documentary film I uploaded 13 years ago (https://www.youtube.com/watch?v=5Nz4N2K64o8). Last year YT started sending emails that channels with inactive accounts will start being deleted. So I have been working on logging on my channel account which is a Google ID tied to an email on my own domain (startingupinamerica.com) on which I still get emails. I still have the correct password to this Google ID, and 2FA was never enabled.

Google will not let me log in, as they insist on sending a verification code to a phone number I no longer own since years ago. Support requests keep sending me to a guide/process that will repeat the same thing again and again and that if I don't have any option that's that. All I get are the emails that "someone is trying to access your account" when I try to login.

I have been wondering what is the resolution in this case, it seems it's either know-someone or going to court (and risk getting banned?).

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qingcharles|1 year ago

I'm in the same situation. I have an account where I have the email/pass/recovery email, and I have all emails from the account forwarded to me. But I can't get into it because it requires a phone number I no longer have. There was no 2FA on the account because the term barely existed when I created the account.

I've put a significant amount of time into this problem, I've talked to various people inside Google on the phone (there are numbers they have to provide by law, such as a number to get your data out etc). Nobody has yet been able to solve this problem.

My next step is just to turn up to Google HQ and set up camp in their parking lot until someone finds a way to get me back into my own account. Let me know (email on profile) if you ever find a solution.

(p.s. finding rogue Meta employees isn't too hard, but I've yet to find a rogue Googler who I can pay off for this)