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oplav | 1 year ago

I’m running into a similar situation with an electric Ego lawn mower. 1 year old mower stopped turning on, took it to the authorized repair center for warranty work, some PCB needs to be replaced but it’s back ordered for months. I ended up having to buy another lawn mower for the summer.

I’m grateful for the easy warranty process that Ego has, but it’s got me thinking if shifting to electrical means harder to come by parts for repair.

discuss

order

syedkarim|1 year ago

What’s strange is that it’s just a PCB. It should not be an issue for them to stock or quick-build a circuit board. They can’t possibly still blame the chip-shortage bogeyman.

FireBeyond|1 year ago

Interestingly, this is one of the theories for why Tesla's parts situation sucks.

While you could also argue that they make things complex for themselves by having these rolling updates rather than using a Model Year system...

Elon, as is well known, is FANATICAL about the quarterly numbers. Burn the midnight oil to pump up the deliveries, etc., etc.

The thing with that, every part that's on a shelf waiting to be sold for warranty or accident repair is a part that can't go on a new car and boost the numbers. Wall Street doesn't give a shit what your parts market numbers look like, it's "How many Teslas did you build this quarter?" so there's a lot less incentive to fully stock that market - Tesla already has the sale booked and the money in their balance book.

SkyPuncher|1 year ago

I’ve entirely stopped caring about warranty as it’s only ever left me in this situation. I’d rather just buy a new thing or pay for an out of warranty channel to fix it as quickly as possible (often possible with non-one parts).

2OEH8eoCRo0|1 year ago

My father's gas lawnmower is ~40 years old and never had an issue. Snowblower is 50+ years old but has had 1 engine replacement.

WheatMillington|1 year ago

To be fair, the only gasoline engines with this kind of lifespan have had significant maintenance over their lifetimes. Regular oil changes, spark plugs and air filters and other servicing. The idea that gasoline engines are inherently more reliable than electric just doesn't match the data.

cj|1 year ago

For what it’s worth, I bought a new gas mower at Lowe’s last summer, and had to buy a new one this summer because I couldn’t get the old one started.

Granted, I probably could have spent a few days figuring out how to repair the old gas powered mower from last year, but it was oozing oil everywhere and I would have just been following YouTube tutorials and endless trips to the hardware store or waiting on parts from Amazon.

(Just sharing this anecdote since neither gas nor electric are perfect!)

vel0city|1 year ago

Anecdotes everywhere.

A friend of mine spends an hour or two rebuilding or cleaning his gas lawnmower every year. Another friend had a brand new one fail the first time he fired it up. Meanwhile my Ego has gone several years with literally zero maintenance other than five minute blade sharpening.

My dad's gas trimmer was constantly unreliable and never easy to start. My Ego trimmer once again has been fine for several years without any maintenance other than winding the string.

giraffe_lady|1 year ago

When electric lawnmowers have been around for 50 years we'll have the same anecdotes about them.