Everyone I work with is constantly badmouthing Teams. It's buggy and flakey and they killed Linux support which my company actually made use of. Either way, it doesn't matter since it's bundled. Literally killed any chance of competition getting a fair shake at our usage.
Teams doesn't have to be better, they're just bundled.
The company I work for used Slack, we were happy, but higher ups were looking to cut costs and they noticed they had Teams for free, so guess what... bye bye Slack.
The customers I'm thinking of are in the public sector and quite non-technical, from us they learn that there are better options and realise that the tooling they have are causing them pain. Together with GDPR cases tightening things up on what software you can use I expect this to make a difference.
cogman10|1 year ago
It's better than where we were (Cisco jabber) but also worse than what's out there.
GFischer|1 year ago
Absolutely a monopoly maneuver.
cess11|1 year ago