That's a huge market which has lots of support engineers who can benefit from your tool. Is there a way to switch between LLMs? What about privacy policy?
Hey there, thanks for your feedback. We're currently working on allowing people to work with different LLMs (private instances, different providers, etc). It'd probably be released next week :)
About privacy policy, so right now the main way to use the tool is to self-host the open source version. All of the data will stay in your environment. We plan on rolling out our Pro & Enterprise plans in the upcoming weeks/months and to create a more mature privacy policy. I hope that answer your question!
Regarding how it'd benefit support engineers - can you please elaborate a bit? Which areas do you think can be improved? Would love to hear your feedback.
david1542|1 year ago
About privacy policy, so right now the main way to use the tool is to self-host the open source version. All of the data will stay in your environment. We plan on rolling out our Pro & Enterprise plans in the upcoming weeks/months and to create a more mature privacy policy. I hope that answer your question!
Regarding how it'd benefit support engineers - can you please elaborate a bit? Which areas do you think can be improved? Would love to hear your feedback.