[h1srf]

I had a similar issue where they claimed I didn’t pay one year. Calling led nowhere but my CPA friend said send them a letter. As in a physical snail mail dispute letter. I could be wrong but I think they have to reply within a certain amount of time even if the reply is “we’re still looking into it”. 6 months later I got a letter saying basically I was correct and you don’t owe anything.